Privacy Policy

Introduction

Mane Society & Co ("we," "us," "our," or "Company") operates the website located at manesocietyco.com and related services. We are committed to protecting your privacy and ensuring you have a positive experience on our website and at our salon.

This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data. Please read this policy carefully. If you do not agree with our practices, please do not use our services.

1. Information We Collect

Personal Information You Provide

• Name, phone number, and email address
• Appointment booking details and service history
• Payment information (processed securely by third-party payment processors)
• Hair type, allergies, and service preferences
• Communications you send to us (emails, contact forms, messages)

Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Pages visited and time spent on our website
• Cookie data for website functionality

2. How We Use Your Information

We use your information to:

• Schedule and confirm your appointments
• Process payments and send invoices
• Provide you with salon services and customer support
• Send appointment reminders and promotional updates (with your consent)
• Comply with legal obligations and prevent fraud
• Improve our website and services
• Maintain health and safety records as required by Texas salon regulations

3. Sensitive Health Information

Information about allergies, scalp conditions, or medical history shared during consultations is kept confidential and used only to provide safe, personalized salon services. We do not sell this information and only share it with salon staff who need to know to serve you properly.

4. Data Security

We implement industry-standard security measures including encryption and secure servers to protect your personal information. Payment processing is handled by PCI-DSS compliant third-party processors. However, no system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Third-Party Sharing

We may share your information with:

• Payment processors and financial institutions
• Email and appointment booking service providers
• Legal authorities if required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Cookies and Tracking

Our website uses cookies to remember your preferences and improve your experience. You can disable cookies in your browser settings, though some features may not function properly. We do not use tracking pixels for cross-site advertising.

7. Your Rights

You have the right to:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of promotional emails
• Request a copy of your data in a portable format

To exercise these rights, contact us at the address below.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. Data Retention

We retain your personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes. Appointment and payment records are typically retained for 7 years as per standard business practice. You may request deletion at any time, subject to legal requirements.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: